eBay Groups FAQ
Do I have to be registered to use eBay Groups?
All members of eBay groups have to be registered members of eBay. You can log in with your eBay User ID and password. If you aren't a registered member of eBay you can register
here
How do I sign in?
To log in to the community, click Sign in. Then enter your eBay User ID and password (NOTE: both are case-sensitive; capitalization, spaces, etc., do matter).
What do I do if I forgot my password?
If you forgot your password, go to eBay's "Forgot Your Password" page. Follow the directions in the email that is generated to the address you entered when you registered.
What are eBay Groups?
eBay Groups are member led discussion areas that allow members to share ideas, opinions and information quickly and easily.
eBay Groups have standards of conduct that explain the rules of posting; please familiarize yourself with the Groups Usage Policy prior to posting.
How do I create a topic or post a reply in groups?
To start a new topic, choose the appropriate forum and click Post New Topic. Type your topic header in the subject line and type your text in the message box. Before you submit your post, you can spell check your text by clicking Spell Check. When you are satisfied with the text, click Preview to see how your post will appear when published. Or you can post without previewing by clicking Post.
Topic options:
If your community administrator allows attachments, click Add Attachment, and then browse your computer's files, selecting one to upload along with your post. Note: There may be a limit on the number, size, and file types you are allowed to upload.
To post a reply to a topic, click the Reply icon next to the post to which you would like to reply. If you want to respond to specific text from the original post, click Quote Original to add the text from the original post to your new text.
Edit options: You will see an edit icon in any post that you authored. Editing privileges are restricted to a certain timeframe. Any edited post will display a time-stamped 'edited' notation.
What is a profile?
Profiles are personal publishing spaces for information that members want to share with the community. Our community offers photo albums, documents and discussion areas, profiles include all the content created by the specific member who authored them. To view all your own contributions to the community, log in and click on your avatar or choose it from the list of options in your personal group's area.
Can I view another member's profile
If you want to view the profile of another member of eBay Groups, just click on their avatar (photo). You will not be able to see the profile if that person is not a member of one of your groups.
What is a photo album?
A photo album is a collection of pictures with captions describing them. To start your own photo album, go to My Profile and click Create My Photo Album. You can also comment on a picture.
What is the calendar for?
Group leaders and moderators use the calendar to note special events that may be of interest to members. The calendar can be used to note birthdays, anniversaries, off line meetings, online discussions and many other events.
What are 'My Messages'?
Community members can send and receive private email-like messages among themselves. Like regular email, but only for messages sent within the community, My Messages allows you to easily keep track of messages in folders: Inbox, Sent, Drafts, Trash and any others you create. You can even keep an address book filled with your friends in the community! In keeping with eBay's privacy policies, your email address will not be visible to the recipient.
How do I send a message?
Go to My Messages and click Compose Message. Type the member's nickname in the 'To' box, enter your subject, type your message in the large text box, and click Send. Or, go to the member's profile and click 'Send Message to Member', which takes you to the Compose Message page with the member's nickname already in the 'To' field. Fill out the rest as noted earlier in this paragraph.
How do I know if I have any messages?
When you have a new message, a small envelope with a starburst icon appears next to your avatar. If you have no new messages, you won't see such an icon.
How do I set my profile and view other member profiles?
To create or update your profile, click My Preferences. Your profile, privacy settings, signature line, display preferences, avatars (if enabled in your community), subscription settings, storyboard preferences (if available), and blog preferences (if available) are set from here. To edit settings, fill in your updated information and click Save.
To view the profiles of members who have posted in the community, click their avatar wherever you see them as links. You can also use the search feature to locate their member names.
How do I create a poll?
If polls are enabled in your community, you can create them for your blog page or photo album and in the forums. To post a poll, click Create Poll. Type your poll title in the subject line; then compose your question and poll reply choices. To have the poll expire at a certain time and date, fill in the additional information as requested.
How do I search eBay Groups?
From just about any page of the community, click Search and type your term(s) into the search box, selecting where you'd specifically like to search by choosing from the Content drop-down menu, and clicking Go. You can also search by specific member name, and date ranges.
What does subscribe mean?
A subscription notifies you via email when a content area that interests you is updated. Similarly, you can subscribe to any content added by a specific member.
To add an item to your subscriptions list, click Subscribe at the top of the page. Clicking on Unsubscribe ends the subscription (and cancels the email notifications you may have set). After 30 days, inactive subscriptions automatically expire (unless you elect to cancel the expiration in your subscriptions list in your Preferences). To see your current list of subscriptions, click 'My Subscriptions'. Click 'My Preferences' to change or update how often your receive email notification on each of your subscriptions.
How can I format the text of my posts, replies and comments?
To format text (bold, italics, underline, etc.), you can use the format buttons in the posting view. Type your message and then highlight the word(s) you want to format; then click the appropriate button. Small bits of code indicate the formatting, such as in this example: "This is [b]bold[/b] text, and this is [i]italicized[/i] text" text" will appear as "This is bold text, and this is italicized text" in your post. To insert a smiley face, first click the smiley button and then the expression you want to use.
How do I check the spelling of my posts, replies and comments?
To check your text for proper spelling, click Spell Check on the post screen. If our Spell Check dictionary doesn't recognize a word in your text, the unknown word will appear in a box. You can correct it yourself by typing over what is displayed. If the dictionary has any suggestions, they will appear in the suggestion box. To choose one of the suggestions, select it and click Change.
When you finish checking your text, click Post Message to save your changes and post the text with your spelling corrections. If you want to continue editing text, click Go Back or Edit to return to the posting area. Your community administrator may or may not elect to allow edits of your own posts after they are published. If allowed, you will see a pencil icon next to the post where it appears in the list.
What are RSS feeds?
If RSS feeds are enabled in your community, you may click the RSS link on any page to copy the code required to regularly add any new content as it is posted, making it available to via your RSS reader software.
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